Privacy policy for WeSpeak Spanish

This privacy policy explains what personal data We Speak collects when you visit wespeak-spanish.com, contact us, or book a course or tour, how we use it, and the choices you have. By using this website, you agree to the practices described below.

Last updated: [Oct 09, 2026]


How we handle your data

1. Who we are

This website is operated by [LEGAL NAME OF THE COMPANY] (“We Speak”), located at Av. Baja California 260, 3rd floor, Colonia Condesa, Cuauhtémoc, 06100, Mexico City. We Speak is responsible for the personal data collected through this website.

2. Information we collect

  • Contact details: your name, email address, and phone number when you fill out our contact form, write to us by email, or message us on WhatsApp.
  • Booking details: your name, contact and billing information, selected course or tour, dates, Spanish level, and pick-up address when applicable.
  • Payment information: payments are processed by third-party payment providers. We Speak does not store your full card number.
  • Health or mobility information that you choose to share with us so your guide can accommodate your needs.
  • Technical data: IP address, browser type, and pages visited, collected through cookies and similar technologies.

3. How we use your information

  • To manage your booking, confirm your reservation, and send you the details of your course or tour.
  • To answer your questions and provide customer support.
  • To process payments and comply with our legal and tax obligations.
  • To improve our website and services.
  • To send you news or offers, only if you have asked to receive them. You can unsubscribe at any time.

4. Who we share your data with

We do not sell your personal data. We share it only with service providers that help us operate, such as our website hosting, payment processors, email delivery services, and messaging tools, and only to the extent they need it to provide their service. We may also disclose information when required by law.

5. Cookies

This website uses cookies that are necessary for it to work, such as those that keep items in your cart and remember your session. We may also use analytics cookies to understand how visitors use the site. You can block or delete cookies in your browser settings; however, some features, such as booking, may not work properly without them.

6. Embedded content and external links

Some pages include content from other services, such as maps, or links to other websites and social networks. Those services may collect data about you according to their own privacy policies, which we encourage you to review.

7. Photographs and video

As described in our Terms & Conditions, we may take photographs or videos during tours for promotional purposes. If you do not wish to be photographed, please tell your guide at the start of the tour.

8. How long we keep your data

We keep booking and payment records for as long as required by applicable tax and legal obligations. Contact messages are kept only as long as needed to answer your request and follow up on it.

9. Your rights

You have the right to access your personal data, to ask us to correct or delete it, and to object to certain uses of it, in accordance with applicable Mexican data protection law. You may also withdraw your consent at any time. To exercise these rights, write to us using the contact details below. We will respond within the time frame established by law.

10. Security

We apply reasonable technical and administrative measures to protect your personal data against loss, misuse, and unauthorized access. However, no method of transmission over the internet is completely secure.

11. Changes to this privacy policy

We may update this privacy policy from time to time. Any changes will be published on this page with a new “last updated” date.

12. Contact

For questions about this privacy policy or to exercise your rights, please contact us at:

Phone: +52 55 5155 5575 / Email: info@wespeak-spanish.com

Address: Av. Baja California 260, 3rd floor, Colonia Condesa, Mexico City. Get directions on Google Maps.